Top-ups & AI time | Cariara Docs
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Top-ups & AI time

How AI time works, what counts against it, when to buy a top-up, and how auto top-up keeps a long session going.

Updated MarkdownOpen AI usage

How AI time works

AI time is Cariara's unit for AI work. Everything that uses AI — live transcription, Sona answers, prep documents, system design answers, the coding helper — uses seconds of it.

How much you have depends on your plan:

  • 3-day free trial: no Cariara Live AI minutes; top-ups work, and ending the trial early starts your plan minutes
  • The Engine (BYOK): AI runs on your own model keys and draws no minutes; none are included, so top-ups are your only Cariara minutes (Model keys)
  • The CoPilot: 180 Live AI minutes each paid month, reset each cycle, no rollover
  • Team: 3 hours per seat each cycle, pooled across the team (10 seats → 30 hours)
  • Top-ups (60 minutes each): stack on any plan and never expire

What counts as AI time

Only what the AI works on counts, never idle time: 2 AI seconds per 1K input tokens, 20 per 1K output tokens, 6 per minute of audio, and 45 per grounded web search. Roughly:

  • 30-minute live session ≈ 3–10 minutes of AI time (audio plus the answers)
  • Coding helper solve ≈ 30 seconds
  • System design (detailed) ≈ 90 seconds
  • Full company prep doc ≈ 2 minutes

When to buy a top-up

The AI time chip in the top bar shows what is left: green while there is plenty, yellow under 20%, red once it is used up. You also get an email at 80% and at 95% used. Top up when it turns yellow in a week of interviews, or let auto top-up do it.

Pricing & expiry

Each top-up is 60 Live AI minutes, priced by your plan's region (or, without a plan, the country you buy from): $15 (Tier 1), $9 (Tier 2: Poland, Brazil, China, Mexico, Romania), $4 (Tier 3: the Philippines, Pakistan) or ₹299 (India). Buy 1 to 50 in one checkout. A regional price needs a card issued in that region. Top-ups never expire and survive renewals — they sit on your account until used. Prep and practice can use them any time; live interviews also need an active plan.

Top-ups add to your plan's minutes, and no plan is needed to buy one. Buy from thepricing page or when Cariara asks as your time runs out.

Auto top-up

Auto top-up buys Live AI before you run out, so a live interview never stops mid-answer. Off by default. Turn it on inSubscription & usage and pick:

  • When below: 5, 15, 30 or 60 minutes left. It buys in the background as soon as your Live AI time drops under it, and right away if you turn it on below it.
  • Buy: 1, 2 or 5 top-ups of 60 minutes each, at your plan region's price.
  • Monthly cap: 1 to 20 automatic top-ups per billing cycle. Required, never unlimited; a purchase that would pass it buys only what is left. Top-ups you buy yourself don't count.

It charges the card saved with your plan (or the one you add from the Auto top-up card) and emails a receipt for every charge. Auto top-up works on the Engine, the CoPilot, during the free trial, and for team owners on the team pool.

Warning
Cariara never charges past your cap. When the cap is reached you get one email, and the normal “buy a top-up” prompt returns until the next billing cycle.

Paused charges

If your bank asks to confirm a charge (3DS), auto top-up pauses and emails you; confirm the payment on the Billing page and it resumes. Indian cards usually ask for this on every automatic charge. A declined card or a missing card also pauses it: update the card from the Auto top-up card and it resumes. A temporary payment error does not pause it.

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