Team sharing

Overview

A Cariara team is a single billing scope that shares a pool of AI time across multiple users. The team owner pays the subscription; members get full access to live session, coding helper, and prep generation while the pool has hours remaining.

Who can create a team

Only the Team plan supports team sharing — the Engine and the CoPilot cannot create or own a team. Team is dynamic-priced from 5 to 50 seats.

Pricing: $49 per seat per month for seats up to 25, then $45 per seat above 25. Each seat adds 3 hours of AI time a month to the shared pool:seats × 3 per month. Pick any seat count between 5 and 50 on the pricing page; the team is created automatically after checkout, and you can manage seats and members at/account/team.

Packages: 25 seats for $1,225 cover 3 months and 50 seats for $2,350 cover 6 months, billed once per period. The pool is the same as one month (75 or 150 hours) and lasts the whole period.

Invite mates

1. Open Team settings.
2. Type your friend's email and click Create invite.
3. An invite email goes out via Resend, plus you get a copyable join link (/teams/join/<token>).
4. Once they click the link and sign in, they're auto-added to your team's pool.

How pooled hours work

All members draw from the same hour bucket. When a member transcribes audio or asks Sona a question, the seconds consumed count against the team total. The pool resets at the start of each billing period.

Members see only their own usage on the team meter; the owner sees a full per-member breakdown plus the team total.

Per-member caps

Owners can set a maximum hours-per-period limit on individual members so a single user can't drain the whole pool. Click Set cap next to any member row inTeam settings and enter a number of hours. Edit the cap and save with empty input to remove it.

Auto top-up

The owner can have the team pool topped up before it runs out. Off by default. Set it inSubscription & usage: when the pool drops below a threshold (5–60 minutes), buy 1, 2 or 5 top-ups of 60 minutes, at most the monthly cap (1–20 top-ups per billing cycle, required). The owner's card is charged and emailed a receipt each time.

Cancellation

Subscriptions cancel at the end of the current billing period — you keep team access until then. To cancel, hit Cancel subscription onSubscription & usage. Changed your mind before the period ends? Click Resume to undo the cancellation.

Refunds

Top-up packs are refundable via admin review — click Request refundon the relevant top-up in Subscription & usage. A Cariara admin reviews within 1–2 business days. On approval, Stripe issues the refund and the hours stop counting toward the pool immediately. Pending requests don't suspend hours; if the admin denies, the hours stay on the account.

Subscription refunds are handled case-by-case via support — emailsupport@cariara.com.